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Server & Desktop Services
Services that are focused on the entire network!
Total Desktop Care - a powerful combination of scheduled services that take
place on a regular basis to keep our Client's Desktops running at peak
efficiency. Includes the following:
• Remote Management Platform
• Anti-Virus Management
• Anti-Spyware
• Spyware Detection and Removal (inclusive of
spyware removal tools)
• Patch Management
• Temporary File and Internet Debris Removal
• Service Pack Roll Outs
Server Watch Service - our
basic level 24 x 7 Server monitoring.
• Remote Management Platform
• 24x7 monitoring, analysis and escalation:
• Operating System/Terminal Server
• Active Directory
• Microsoft Exchange
• Microsoft SQL Server
• Security Log Analysis and Management
• Patch Management
Total Server Care -
Everything in the Server Watch plus remediation and more. Our most
comprehensive.
• Remote Management Platform
• 24x7 monitoring and troubleshooting of
servers:
• Operating System/Terminal Server
• Active Directory
• Microsoft Exchange
• Microsoft SQL Server
• Security Log Analysis and Management
• Server Preventive Maintenance
• Patch Management
• Service Pack Installation
• Anti-Virus Management
• Spyware Detection and Removal
• Backup Monitoring and Administration
External Vulnerability Scan -
Performed to identify potential security holes.
• Scan from outside the firewall
• Scan all Internet services, ports, routers,
firewalls and Internet-connected devices.
• Receive detailed reports on detected
services, open IP ports and vulnerabilities.
Want More Info?
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